EDI Careers – Job Vacancies

Job Specification – Account Manager / Technical Support Consultant


AdvanceFirst Technologies is a young and fast growing software development company that offers a wide range of business to business (B2B) software and services, increasingly in an outsourced or managed service environment.


We are now seeking one or two talented individuals to join our Account Support team as Programmers/Technical Support Consultants. The role is varied and will involve some direct (face to face) and indirect (telephone) support responsibilities so good communication skills are essential along with some experience of a similar IT support environment. Full participation in the growth and success of our company is encouraged and rewarded where possible.


The following are a list of skills and experience that would be of benefit to your application. Being able to tick everything on the list is not essential but the more breadth of skills and knowledge you can demonstrate then the more likely you are to be of interest to us:


  • Programming knowledge and experience – XML, XSL, C++, C#, VB Scripting, Visual Basic, Java Script, ASP.net, Web Development.
  • Knowledge of EDI systems, software and processes would be beneficial.
  • Knowledge of SQL
  • Minimum of 2 years experience in an IT environment (although we could consider a graduate with the right IT skills)
  • IT Support role or a strong IT support environment
  • Some customer facing experience – Account Management, Consulting/Support roles


All candidates will need to demonstrate the following characteristics and skills as a minimum:


  • Well Presented
  • Articulate and enthusiastic
  • Living in the UK
  • Emphasis on quality, timely delivery and first class customer service in an IT environment
  • Well qualified to a degree or equivalent level or qualified through experience.
  • Keen to improve and excel in the role.


Based at our Head Office in Shepperton Marina, Middlesex, travelling nationally or internationally when required. It would therefore be essential for you to have a full UK driving licence and car.


Salary – Competitive depending on skills and experience.


Position – Full Time


This is a great opportunity to join an exciting, growing and successful company involved in a highly challenging but rewarding industry.


If we have got your interest, please submit your full CV and maybe a supporting letter stating what you can bring to our business to:
Peter Thomas
Managing Director